Vermont Official State Website
Vermont Agency of Transportation
Go! Vermont

Guaranteed Ride Home Benefit

Knowing that even the best-laid plans can change unexpectedly, Go! Vermont created Guaranteed Ride Home, a benefit for bus riders and carpoolers. If you face an unforeseen change of plans such as a work-related or family emergency that prevents you from taking the bus or traveling via your carpool, GRH reimburses travel fees up to $70.

Here’s how it works:

  1. In the event that you cannot travel via your carpool or bus route, use public transportation, a taxi, rental car or CarShare, and pay for it yourself.
  2. Mail the original receipt(s), this Reimbursement Form, this W-9 Form, and a brief description of the situation to Go Vermont.
    Go Vermont/GRH
    One National Life Drive
    Montpelier, VT 05633-5001
  3. You will be reimbursed up to $70 within approximately two weeks of submitting your claim.

Eligible Guaranteed Ride Home Requests Include, but are not limited to:

  • Personal or family emergency
  • Sudden illness of carpool driver or yourself
  • Carpool driver has an emergency
  • Mechanical breakdown of carpool vehicle
  • Unexpected emergency overtime

Non-Eligible Requests Include, but are not limited to:

  • Prearranged appointments or classes
  • Scheduled overtime
  • Personal errands

If you have questions about the eligibility of a situation not listed here, please contact (commuters@vermont.gov) Go Vermont.